Shipping policy

Shipping Policy

Order Processing

All orders are typically processed within 1–7 business days (excluding weekends and holidays). During high-volume periods, product launches, and promotional releases, processing times may take longer.

Standard Shipping

Once your order has been processed, shipping times are as follows:

United States: 3–7 business days
Canada: 7–14 business days
International: 10–25 business days

Estimated delivery windows begin once your order has shipped.

Pre-Sale Items

Items marked as pre-sale are produced specifically for this release and may take additional time to fulfill.

Pre-sale fulfillment timeframes vary by product and can take 4–8 weeks or longer depending on production schedules.

You will receive tracking information once your order ships.

If your order contains both in-stock and pre-sale items, your entire order may be held until the pre-sale item is ready to ship. If you would like in-stock items shipped sooner, contact customer service to request a split shipment.

Shipping Rates

Shipping rates are calculated at checkout based on your location and selected shipping method.

Order Tracking

Once your order ships, you will receive a confirmation email with tracking details. Please allow up to 24 hours for tracking information to update.

International Orders

International orders may be subject to customs fees, import duties, or taxes. These charges are the responsibility of the recipient and are not included in shipping costs.

Lost or Damaged Packages

If your package is lost or arrives damaged, please contact our support team at info@485157.com with your order number and relevant details. We will assist you in resolving the issue.